Apple paid millions of dollars to a student after iPhone repair technicians posted explicit photos and videos from her phone to Facebook, legal documents have revealed.
The tech giant agreed a settlement with the 21-year-old after two employees at a repair facility uploaded the images from a phone she had sent to Apple to be fixed, resulting in “severe emotional distress”.
The incident, which occurred in 2016 at a centre in California run by Pegatron, an Apple contractor, is one of the most significant privacy violations to be revealed at an iPhone repair facility.
Legal filings show that the unnamed victim, a university student in Oregon, sent her phone to Apple after it had stopped working.
While it was being fixed, the two technicians posted “10 photos of her in various stages of undress and a sex video” from her Facebook account, in a way that suggested she had uploaded them herself.
The images were only removed after friends informed her that they had been posted.
The settlement included a confidentiality provision that prevented her from discussing the case or revealing the size of the payout. »