2 passengers were kicked off an Air Canada flight because they refused to sit in seats covered in puke, fellow traveler says

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image for 2 passengers were kicked off an Air Canada flight because they refused to sit in seats covered in puke, fellow traveler says

An Air Canada airplane. Getty Images

An Air Canada traveler said two passengers were kicked off a plane for complaining about their seats.

According to Susan Benson, the passengers boarded the flight to find the seats covered in puke.

Benson said after the passengers complained, security boarded the plane and escorted them off.

Security escorted two Air Canada passengers off a plane after refusing to sit in a seat someone had vomited in, according to a woman who says she was seated in the row behind them.

In an August 29 Facebook post, passenger Susan Benson said she watched two women and a man " struggle to get seated" on the flight from Las Vegas to Montreal, Canada. Benson wrote in her post that she noticed "a bit of a foul smell" but hadn't yet realized where it was coming from.

Soon, though, she said she learned someone had thrown up on the previous flight.

"Air Canada attempted a quick cleanup before boarding but clearly wasn't able to do a thorough clean," her post read. "They placed coffee grinds in the seat pouch and sprayed perfume to mask the smell."

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Neither Benson nor Air Canada responded to a request for comment from Insider, made outside of regular working hours.

The passengers in front of Benson told the Air Canada flight attendant that their seat had residue on it, but according to Benson, the employee said the flight was full and they had no other option.

"The flight attendant was very apologetic but explained that the flight was full and there was nothing they could do," Benson's post continues. "The passengers said they couldn't possibly be expected to sit in vomit for five hours."

Benson said the flight attendant returned with a supervisor, who told the passengers the same thing: the flight was full, and they had nowhere else to sit. Eventually, Benson continued, the employees gave them blankets to sit on and more wipes to clean the seats.

Air Canada planes sit on the tarmac at Toronto Pearson Airport. Steve Russell/Getty Images

After they had settled in, Benson wrote, "... the pilot came down the aisle and very calmly knelt down and told the two ladies that they had two choices: They could leave the plane on their own accord and organize flights on their own dime, or they would be escorted off the plane by security and placed on a no fly list" because they had been rude to the flight attendant.

The passenger seated next to the two women got involved, Benson said, and told the pilot they weren't being rude. The pilot reportedly returned to the front of the plane — and security guards returned to escort the women off the plane.

Benson wrote that she complained to Air Canada and posted about the incident on their social media pages.

"I have no idea if they were actually placed on the no-fly list or not. I cannot stop thinking about these two ladies," Benson said in her post. "They did nothing wrong."

Read the original article on Insider

bob-leblaw on September 3rd, 2023 at 23:08 UTC »

…said the flight attendant returned with a supervisor, who told the passengers the same thing: the flight was full, and they had nowhere else to sit. “Eventually”, Benson continued, “the employees gave them blankets to sit on and more wipes to clean the seats.”

After they had settled in, Benson wrote, "... the pilot came down the aisle and very calmly knelt down and told the two ladies that they had two choices: They could leave the plane on their own accord and organize flights on their own dime, or they would be escorted off the plane by security and placed on a no fly list" because they had been rude to the flight attendant.

The passenger seated next to the two women got involved, Benson said, and told the pilot they weren't being rude. The pilot reportedly returned to the front of the plane — and security guards returned to escort the women off the plane.

switchplaguE on September 3rd, 2023 at 22:14 UTC »

Absolutely disgusting service for what is suppose to be Canada’s flagship carrier. If this is true, and the pilot gave them such an ultimatum, solidifies my stance with avoiding Air Canada flights from now on.

When you know another passenger is speaking up in defense, when they are probably hoping to get the flight off the ground, you just know the flight crew handled it poorly.

chockedup on September 3rd, 2023 at 21:51 UTC »

A complaint to any health authorities may be in order. Contact with vomit may transmit a disease such as norovirus.