Flyers often ask to shut down engine to reduce noise: Survey

It's too noisy, could you please turn off the engines? Could you please open the window? These are some of the 'foolish' and 'bizarre requests' flyers often make to flight attendants, according to a new survey.

The survey of some 3,000 Virgin Atlantic cabin crew members found that while some passengers fail to understand why they are prevented from opening the window, others think "turning down" the engines could reduce the noise, others fail. "Please, can you open the window?" was among the most common unusual queries made by uncomfortable passengers who seem to be unaware of the benefits of a pressurised cabin at 35,000 feet.

Other unique questions included "could you turn the engines down because they are too noisy?" and "please can the Captain stop the turbulence?", the Telegraph reported.

The survey also laid bare the level of comfort and service some customers expect, with several asking flight attendants "can you show me to the showers?"

While one crew member reported being asked by a flyer to book a massage for a Barbie doll, other attendants said they were asked by a customer to help locate a missing glass eye.

Other customers, who may have overestimated the amount of space on their aircraft, asked: "Can you take my children to the playroom?" and "Is there a McDonald's onboard?".

Caroline Lynam, customer relations manager at the airline said: "Virgin Atlantic crew will always go that extra mile to offer our customers the best possible service but there are some requests that even we find somewhat challenging."

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