If it was me, the first thing I'd do for a sound issue is tell her to open youtube to make sure the sound on the computer is working. That would have saved a lot of trouble
I've had ridiculous stuff from people unplugging critical equipment to charge phones, to one guy who kept trying to push the power light, instead of the button next to the light to turn on the computer. And yes I've had to bill hours of time just to go flip a single switch.
I work in IT for a university, and multiple times we've had professors call screaming about how nothing works, just to go in and have to press the power button on the PC.
literally_just_a_cat on August 13rd, 2019 at 21:58 UTC »
If it was me, the first thing I'd do for a sound issue is tell her to open youtube to make sure the sound on the computer is working. That would have saved a lot of trouble
felixgolden on August 14th, 2019 at 00:23 UTC »
I've had ridiculous stuff from people unplugging critical equipment to charge phones, to one guy who kept trying to push the power light, instead of the button next to the light to turn on the computer. And yes I've had to bill hours of time just to go flip a single switch.
GrandaddyFoFo on August 14th, 2019 at 01:26 UTC »
I work in IT for a university, and multiple times we've had professors call screaming about how nothing works, just to go in and have to press the power button on the PC.