Apple fans are returning their new MacBook Pros that cost a minimum of $2,800 because they can't reach the advertised speeds (AAPL)

Authored by finance.yahoo.com and submitted by GriffonsChainsaw
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Apple recently released new MacBook Pro models, which can be configured with Intel's Core i9 processor.

The most affordable MacBook Pro with the Core i9 processor costs about $2,800.

But owners of those new MacBook Pros are finding that their computers are having a difficult time reaching the advertised 2.9 GHz speeds — mainly because the laptop's built-in cooling system can't keep up with the intense heat that the Core i9 produces.

You'll have to put the brand-spanking-new 2018 MacBook Pro with Intel's Core i9 processor in a freezer to get the advertised 2.9 GHz speeds.

At least, that's what Dave Lee from the Dave2D YouTube channel did to get the most out of his.

Before Lee put it in the freezer, the 2018 MacBook Pro with a Core i9 processor actually performed worse than a 2017 MacBook Pro running a Core i7.

"This i9 in this MacBook can't even maintain the base clock speed," Lee said in his video.

View photos mbp 2018 i9 test More

That's because the 15-inch MacBook Pro's built-in cooling system couldn't keep up with the intense heat that the Core i9 produces as a result of its incredible performance.

When it gets too hot, the Core i9 automatically slows down to prevent damaging itself in what's called "thermal throttling." Apparently, the Core i9 in the 2018 MacBook Pro throttles itself even before it reaches its 2.9 GHz base clock speed.

Only after putting his Core i9 MacBook Pro in a freezer did Lee get better performance than the Core i7 model.

View photos core i9 mbp test More

Indeed, putting the Core i9 MacBook Pro in a freezer would help cool down the processor enough to reach higher speeds without thermal throttling.

It's something Reddit users have discovered too. And some say they're canceling their orders of the Core i9 MacBook Pro, returning it, or thinking about returning it.

Reddit user jonlb87 said: "Was supposed to pick up my i9 tonight. Looks like I'll be canceling it."

And IDoHaveWorkToDo said: "I returned my i9 2018 MBP today. It never once hit its advertised turbo speed — not even for a fraction of a second. It failed to maintain base clock."

View photos 2018 macbook pro More

TomBergewrong on July 23rd, 2018 at 07:03 UTC »

This baby can fit so much molten lava in it

Nicnivian on July 23rd, 2018 at 05:34 UTC »

Can we just say what this really is; Apple knew the thermal solution wouldn't cut it for an i9. But they're banking on people buying it to say "Chyeah, i9 in this baby"

suddenlyreddit on July 23rd, 2018 at 04:41 UTC »

How in the hell does this get past an engineering check during the design and manufacturing process? This would have been discovered VERY early.

What this tells me is that Apple's engineering team has very little say over the design team, which is, well, fucked when it comes to technology. Regardless of what some people think, design over function does not cut it. Build the design AROUND the function.

The easiest fix would have been to not put an i9 in a paper thin laptop with lackluster cooling. That was just stupid.