Top notch customer service

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TheEpsilonToMyDelta on July 13rd, 2018 at 15:27 UTC »

I used to work retail

Can confirm.

evilone17 on July 13rd, 2018 at 15:35 UTC »

I used to work for a public park where we were told that we not only don't have to give out our name, but we were actually suggested not to and explicitly told not to give out fellow employees names. So anyway one day this lady is flipping out on me, because I wouldn't let her use the bathroom that was closed while we waited for a helicopter to land next to it and air-evac a patron out that almost drowned. I politely told her there's another restroom just up the boardwalk and pointed her in the direction. She said she would never make it there and needs to use this one. I lost it a bit and told her, "You're a fully grown woman and should be able to hold your bladder long enough to make the less than 1/4 mile walk to the other restroom." Boy was she mad, asking my name and my foreman's name. I told her I am the foreman and that I do not have to give her my name. At this point she's fuming asking them for my supervisors name, which I can and did give to her, but that wasn't enough she still insisted on using the closed bathroom. I explained the whole situation to her again and when my supervisor came he did the same. She was threatening to call the head of the parks department and the governor and anyone she could think of. In the end, she never got my name and made the walk, but boy I will never forget that lady that thought her bladder was more important than the life of another patron.

TL:DR woman had to pee so bad she didn't care someone was literally dying

CaseAub12 on July 13rd, 2018 at 16:41 UTC »

Back before Sports Authority got the big dick of foreclosure, a buddy and I who were essentially managers would respond to each other’s calls for “I need a manager”.

Shit you not one time a woman was being so rude she told my buddy “I want to speak to your manager” so he turns away as if to get someone then 180’s back around and with a super passive smile and excited voice says “How can I help you!?”

She had enough after that.