Comcast aims to combat cord cutting by limiting major internet speed increases to cable subscribers

Authored by techspot.com and submitted by YoBuckStopsHere

It's no secret that cord cutting is more popular than ever -- the success of services like Sling TV are a testament to that. Indeed, entertainment fans today have far more online content streaming options than ever before.

Platforms like Netflix and Amazon offer excellent value to those who prefer on-demand content while DirecTV Now and PlayStation Vue both aim to target fans of traditional live TV experiences, just without the hassle of a contract or cable box.

Naturally, this trend hasn't exactly been ideal for ISPs that offer video services - cable TV subscriber numbers continue to drop while the number of cord cutters increases.

Some ISPs have simply adopted an "if you can't beat 'em, join 'em" approach to the situation, as evidenced by Dish Network's launch of Sling TV and DirecTV's debut of DirecTV Now.

Other ISPs, however, are looking at alternative methods of keeping customers tied to their cable boxes. As Ars Technica reports, the latest company to do so is Comcast.

According to the outlet, Comcast last week announced that numerous significant internet speed increases would be rolling out to select Houston, Oregon and Washington-based customers for free.

These speed increases would reportedly kick in "automatically without raising [customers'] monthly bills" and would more than double some customers' internet speeds. For example, customers who subscribe to Comcast's 60Mbps internet plan are being upgraded to a 150Mbps connection, while some 250Mbps subscribers are being bumped up to a 400Mbps connection.

If you think that sounds a little too good to be true, you'd be correct, as there's a pretty major catch. Specifically, you'll need to subscribe to a Comcast bundle that already packages internet and TV services together to receive these increases; it won't be enough to be an internet subscriber alone.

Moreover, there's another factor to consider which is data caps. About two years ago Comcast introduced an increased 1TB data cap effective to most customers and that was seen as a positive thing, while other companies like AT&T said they would impose a cap except to those subscribers who also had contracted TV service (AT&T owns DirecTV).

Comcast lost 151,000 pay-TV customers in 2017, though according to Leichtman Research Group, industry-wide cable television providers lost 1.5 million video subscribers in that same period. Comcast remains the largest broadcasting and cable television company in the US with over 22 million video subscribers and 26.2 million Internet customers, but evidently pressure mounts as on-demand video services like Netflix continue to grow. According to Ars, other services like Sling TV and DirecTV Now are also surging adding hundreds of thousands of customers last year alone.

Only time will tell whether or not Comcast's latest gambit will lead to increased cable subscriber numbers.

colbymg on May 1st, 2018 at 21:22 UTC »

About two years ago Comcast introduced an increased 1TB data cap effective to most customers and that was seen as a positive thing,

no it wasn't. nothing about data caps is ever seen as a positive thing by any customer, ever. and ∞TB is always greater than 1TB, so I have no idea where they get "increased' from

CNDW on May 1st, 2018 at 18:56 UTC »

They are already doing this with “triple play” packages where internet alone is somehow more expensive than internet + cable + phone.

oncehuman on May 1st, 2018 at 18:20 UTC »

Comcast aims to reinforce their standing as the most hated company ever.