Comcast Hikes Prices, Increases Sneaky Fees for 2018

Authored by dslreports.com and submitted by mvea

Anond8d80 Anon Comcast "traffic shaping" SIP traffic!!! Before NN was put into place during the Obama Admin. Comcast would play this sneaky little game with my VOIP customers. They would traffic shape (block) port 5060-5070 randomly on modems through my service area. After realizing there was trouble, I would change the port numbers of the customers devices to a non SIP range and they could use their phones again. Within a week, someone would call or visit the location from Comcast Sales and attempt to sell them on Comcast Voice services. This had happened over and over again. I have already educated my customers using COMCAST as their connection that this SCAM is something to expect after NN is repealed. They have all been offered 2 month of free service IF they are contacted by comcast and they can supply me with the contact name and information that was provided about the visit/call. As of today I am here to report that COMCAST is back at it again. This time they are shaking it up a little bit different and they are MUCH faster with their SCAM. I have had THREE of my custom all report this week they were contacted. BY THE SAME SALES PERSON! Exactly three days AFTER the contact, these same customers experienced disruptions in their VOIP services. The nature of the marketing attempt was digging in to find out what these people were using and the benefits over my service. One of which is choppy audio and intermittent downtime as a result of it being an "INTERNET" connected VOIP solution and that Comcast was NOT VOIP but LANDLINE. I have also educated my customers that these connections STILL operate on Comcast over a SIP based network as my service is, with the only difference that their connection travels on a private MPLS type service and is subject the same choppy and intermittent downtime.

NOW my customers are reporting CHOPPY AUDIO and INTERMITTENT DOWNTIME. After changing the port numbers to something outside of the 5060-5070 range, services returned back to normal and the choppy audio ended.

I have ordered VPN routers for all of my customers using COMCAST and will implement measures so that COMCAST can no longer MONITOR traffic to or from my networks.

This is the same ANT-COMPETITIVE behavior these scum bag corporate pricks have played in the past, and I lost customers and hundreds of thousands in future revenue due to the tricks these asshats have played in the past. NOT AGAIN! I have already sent out an education e-mail to each customers as I mentioned above, and I am offering the free upgrades to our protected VPN connection or offering alternative delivery methods that are NOT COMCAST!

evanparker on December 19th, 2017 at 12:43 UTC »

Comcast Marketing Dept: Nobody is paying for cable what should be do, lower the price to entice people to watch?

CROOKED COMCAST EXECUTIVES: NO WE RAISE THE PRICE! WE ONLY RAISE THE PRICE MONEY MONEY MONEY

Alunnite on December 19th, 2017 at 12:09 UTC »

They are worried about younger generations lack of interest in cable and an increasing amount of existing customers cutting the cord. So they choose to raise the price and milk those who don't notice/care for as long as they can. In the meantime they can work on constantly attacking the younger end of the market and make sure no more Netflix like service appear and if the do make their life hellish.

DyingOfBordemAtWork on December 19th, 2017 at 10:56 UTC »

WTF is "seasonal convenience fee"???