A woman in the eastern Chinese city of Nanjing has been offered a second refund after faulty facial recognition software on two iPhone X handsets allowed her colleague to unlock them.
The woman, identified only by her surname Yan, told the Jiangsu Broadcasting Corporation that despite activating and configuring each phone’s facial recognition software, her work colleague was able to get into both devices on every attempt.
Meet the men and women behind the iPhone X: they’re stressed, overworked and in their teens
Yan said the first time it happened, she called the Apple hotline, but the staff would not believe her. Shen then went with her colleague to the nearest Apple store, where her colleague used facial recognition on the phone to demonstrate the issue to staff, according to the report.
The store said the camera might be faulty and gave Yan a refund. But the new iPhone X that she bought also had the same problem, prompting the shop to offer another refund, the report said. No details were given about whether the woman decided to purchase a third iPhone X.
promethazoid on December 14th, 2017 at 18:03 UTC »
Haha, reminds me of the Better off Ted episode where the door scanner can’t detect black people.
“The company’s position is that its actually the opposite of racist because it is not targeting black people. It just ignoring them. We insist the worst people can call it is indifferent .....
In the meantime, they’d like everyone to celebrate the fact that it sees Hispanics, Asians, Pacific Islanders and Jews.”
80sBadGuy on December 14th, 2017 at 17:53 UTC »
Oh, they look all the same to you Siri?
Nate0110 on December 14th, 2017 at 16:43 UTC »
Not hotdog.