Uber is under federal investigation for spying on Lyft drivers

Authored by engadget.com and submitted by AdamCannon

Uber is under federal investigation for spying on Lyft drivers

It's another day, another woe for the embattled ridesharing company.

Uber's been in the headlines for the worst of reasons this year, and the bad news keeps on coming. Now, it looks like Uber is involved in yet another federal investigation. Authorities from the FBI's New York office are looking into whether Uber's Hell software illegally interfered with the operations of its competitor, Lyft.

We've previously covered the computer program, which Uber secretly ran for two years. It used a vulnerability in Lyft's systems to spy on the company's drivers from 2014 to early 2016. They used the data to figure out which of their own drivers "double apped," meaning drove for both Lyft and Uber, and then tried to entice those drivers to work only for Uber. The key for investigators is whether the Hell software program actually consisted of unauthorized access to a computer. An Uber spokesman told The Wall Street Journal that the company is cooperating with the investigation.

It's hard to fully describe the laundry list of woes Uber has faced over the past year, many of which were the result of the company's own toxic culture. They're currently the subject of multiple federal investigations, including an accusation of foreign bribery, not to mention lawsuits, including one over self-driving tech with Alphabet, Google's parent company. At the end of August, Uber finally announced Dara Khosrowshahi as its replacement for embattled former CEO Travis Kalanick; he clearly has his work cut out for him.

jabberwonk on September 8th, 2017 at 17:58 UTC »

I've tried this 3 times now and works every time so far. Open your Uber app and price a ride. I did our house to an address in center city Philly and got a price of $35. Not bad.

Then tried the Lyft app and got a price of $29. Better, but closest car was farther away.

Tried Uber again and now the price was $26. This was all in the space of 5 minutes.

We did it on the way home as well and Uber went from $33 to $21 after checking Lyft. Last night tried it on a much shorter trip and while the drop in price was less, it still dropped it after switching to Lyft and then back.

albinobluesheep on September 8th, 2017 at 15:45 UTC »

Most Lyft Drivers are also Uber drivers (at least in my town) so I feel like it's not a terribly difficult task, if they have both apps running.

ExternalUserError on September 8th, 2017 at 15:33 UTC »

Well, that does sound like something that should probably be investigated.

Hopefully Dara Khosrowshahi implements some grown-up policies for a grown-up company and turns things around.