New video shows United passenger was anything but 'belligerent'

Authored by news.asiaone.com and submitted by El_Cartografo
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After a passenger was dragged off a United Airlines flight on Sunday, the CEO responded with a company memo that described the man as "disruptive and belligerent."

New video of the moments before David Dao was "re-accommodated" from his seat show that "belligerent" is not a word most people would use to describe him.

"I am a physician, I have to work tomorrow," Dao said as officers stood at the edge of his row. One officer told Dao they'd have to "drag" him off the plane, and Dao said alright then, that's what you'll have to do.

The interaction is certainly confrontational, but it's not like Dao is screaming and shouting at other passengers, and it's certainly not as confrontational as what was about to happen.

One thing is for sure: This isn't going to help United CEO Oscar Munoz solve his massive PR problem.

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kaylethpop on April 17th, 2017 at 23:18 UTC »

The difference in his speech and demeanor from before and after is so sad. I hope he is recovering well.

foodfighter on April 17th, 2017 at 23:15 UTC »

I'm sure the United CEO was told by his legal team to use the word "belligerent" when describing the passenger, because IIRC airlines are allowed to forcibly remove belligerent passengers (i.e. drunk, batshit crazy, etc.) even if they are boarded and seated.