Jessica Cabot was born blind, but she’d been on two flights by herself before boarding a United Airlines flight last month, so she figured she knew what to expect. On all three flights, she was told by the flight attendants to remain seated until everyone else was off the plane, and then someone would help her off. That worked the first two times at any rate.
She said she heard the other passengers leave and then the unmistakable sound of the aircraft door being sealed shut.
“And then, just complete silence. And I started calling out with no response.”
That’s when she realized she was alone, she said. She had no idea how to open the plane’s door or whether that would be a safe thing to do.
She said she was stuck for 10 minutes, uncertain what to do, but was found by a maintenance crew that happened to enter the aircraft.
Redheadeddanger on April 11st, 2017 at 05:45 UTC »
I have a friend who is blind and she told me a similar story except the staff helped her off the plane and then left her at the gate she arrived at instead of transferring her to the gate where her connecting flight was taking off from. She missed her flight.
AbeLincolnsFreckles on April 11st, 2017 at 04:39 UTC »
My then-13-year-old sister was travelling unaccompanied with them (supposed to have an employee with her) and they fucking lost her.
querius on April 11st, 2017 at 04:27 UTC »
Man, all the skeletons are now going to get exposed. Every shitty thing that United did will see the light of the day.