He described the claims as "clearly completely unacceptable" if found to be true.
Simon Douglass, medical director of the London Central and West Unscheduled Care Collaborative, which runs the centre, said: "I would like to reassure patients and the communities that patient safety is, and always will be, our highest priority.
"We take any allegations extremely seriously and have launched an urgent investigation. The matters leading to the allegations appear to have arisen earlier this year when the undercover reporter participated in training.
"All issues relating to staff conduct are extremely important to us, particularly in relation to patient safety. We strictly enforce our policies for managing staff conduct at all times including whenever we receive reports of inappropriate conduct or behaviour.
"We are working closely with the NHS clinical commissioning groups to ensure that any concerns are thoroughly investigated and we have appointed a senior investigating officer to oversee this process.
"The Sun did not share their evidence prior to publication and we will be asking them to disclose this to us to assist our investigation.
"As an NHS service provider we are committed to delivering high-quality services."
NationUnderDoggo420 on April 3rd, 2017 at 04:18 UTC »
This makes me really sad. This past week I tried getting in contact with the National Suicide Prevention Hotline's online chat-room because I wasn't able to talk on the phone at the time. The queue had me at 17th in line, made it all the way down to 3 before it bumped me back up to 13th where I stayed for an hour before I got down to 7th and stayed there. That was a pretty big hit for me not being able to access that, and I couldn't even imagine how awful it would be to actually get through only to be put on hold and ignored while I was feeling that way.
Flumper on April 3rd, 2017 at 04:14 UTC »
In the interest of fairness it's worth pointing out that NHS 111 is a general non-emergency line, not specifically a suicide hotline. I mention this because the article really makes it sound like a suicide hotline.
DrippyWaffler on April 3rd, 2017 at 02:14 UTC »
That is just sick. If you have people working night shifts they need to be goddamn awake.