United Airlines has introduced a new rule that could see passengers removed from flights if they refuse to use headphones while playing audio on personal devices.
The rule targets a common in-flight annoyance: travelers blasting music, videos, or social media clips from their phones or tablets without headphones.
The airline’s contract of carriage states that it can permanently refuse service to passengers who break certain rules.
United Airlines new rule can get passengers off flights.
While airlines have long encouraged passengers to use headphones as a courtesy, United’s update makes it a legally enforceable rule.
The move also comes as United expands high-speed Starlink Wi-Fi across its fleet, making it easier for passengers to stream content during flights.
United appears to be the first major US airline to include headphone use directly in its contract with passengers. »