The fatal shooting of UnitedHealthcare CEO Brian Thompson is surfacing the public's deep frustration with the health insurance industry.
On "CBS Mornings" Friday, Dr. Céline Gounder, CBS News medical contributor and editor-at-large for public health at KFF Health News said the main issue is that health care costs are too high.
After groceries, transportation and rent, health care costs are the No. 1 cost of concern to families in this country, according to KFF polling.
"We've gotten to a point where health care is so inaccessible and unaffordable, people are justified in their frustrations," Gounder said.
Under President Barack Obama, for example, there was the Affordable Care Act, which helped to expand health insurance.
In the U.S., people are faced with both rising health care costs and insurance premiums.
"What we're also seeing now is increasing use of AI by the insurance companies to deny claims, and then you have competing AIs being developed by health care systems to fight the health insurance AIs," she said. »
