One city recently ordered the chain to demolish and rebuild a restaurant to address traffic woes.
Chick-fil-A's snaking drive-thru lines, which frequently spill into city streets, are notorious throughout the US.
In one North Carolina city, the problem is so vexing – and potentially dangerous to pedestrians – local officials ordered the chain to demo the restaurant and start over.
The city's solution to the restaurant's traffic-clogging line was to add more drive-thru lanes and eliminate the dining room.
But city planners say the restaurant's new design prevents cars from backing up onto the main road.
The two drive-thru lanes wrap the restaurant, according to the proposal approved by the Charlotte City Council last month.
But, the chain and the city devised a traffic drive-thru plan to prevent cars from spilling into State Street, one of the city's main thoroughfares. »