Put the whole thing in a sealed freezer bag - box and all. You can go the lawyer route or you can go the "call the chain" route. Assuming it's a chain, going directly to the individual location is probably the worst choice - the store won't be doing anything, it'll get kicked to either the chain (if a company store) or the franchise owner (if franchised), and if it's a franchise owner then you have no idea who or what you'll be dealing with.
If the screw was within the chicken itself then it's going to eventually get kicked over to the supplier for that because that was a manufacturing problem. The local store, franchise and even chain will kick it to the next level anyway.
As long as you don't mess with it or clean it, there's a pretty good chance they'll be able to track that screw back to the plant and machine it fell out of.
Edit: and keep your receipts, for the meal, the dentist, travel to/from the dentist, time spent making and attending appointments, etc. You're not going to get rich, but you should be "made whole" plus some amount of apology/settlement, and being made whole will include covering your costs and the cost of your time.
I just want to add my two cents I was a GM for McDonald’s. One time a guy came through my drive thru saying he had a chicken bone poke through his throat and he had to go to the ER. I filed a claim. McDonalds offered to pay all medical bills and give 5,000 for an NDA. They refused and said they are lawyering up. McDonald’s got a hold of the chicken bone and DNA tested it. It wasn’t the species they used for their chicken products. McDonald’s took the couple to court and won counter damages for the investigation and court cost. They don’t play around
fencepost_ajm on December 26th, 2022 at 22:23 UTC »
Put the whole thing in a sealed freezer bag - box and all. You can go the lawyer route or you can go the "call the chain" route. Assuming it's a chain, going directly to the individual location is probably the worst choice - the store won't be doing anything, it'll get kicked to either the chain (if a company store) or the franchise owner (if franchised), and if it's a franchise owner then you have no idea who or what you'll be dealing with.
If the screw was within the chicken itself then it's going to eventually get kicked over to the supplier for that because that was a manufacturing problem. The local store, franchise and even chain will kick it to the next level anyway.
As long as you don't mess with it or clean it, there's a pretty good chance they'll be able to track that screw back to the plant and machine it fell out of.
Edit: and keep your receipts, for the meal, the dentist, travel to/from the dentist, time spent making and attending appointments, etc. You're not going to get rich, but you should be "made whole" plus some amount of apology/settlement, and being made whole will include covering your costs and the cost of your time.
WhiteHawk77 on December 26th, 2022 at 22:26 UTC »
Hey, I mean you’re safe if you had a nut allergy at least.
ProfessorPickleRick on December 27th, 2022 at 06:08 UTC »
I just want to add my two cents I was a GM for McDonald’s. One time a guy came through my drive thru saying he had a chicken bone poke through his throat and he had to go to the ER. I filed a claim. McDonalds offered to pay all medical bills and give 5,000 for an NDA. They refused and said they are lawyering up. McDonald’s got a hold of the chicken bone and DNA tested it. It wasn’t the species they used for their chicken products. McDonald’s took the couple to court and won counter damages for the investigation and court cost. They don’t play around