In n Out is a fucking role model for how businesses should be run. Been there hundreds of times, it's always banging, and i've never had an order be wrong. Pinnacle of efficiency, service, and price point.
Costco has proven that you can not only pay workers a fair wage, but offer benefits and still turn a great profit. The main things businesses don’t think about is how expensive it is to constantly replace workers. If you treat your workers fairly, they stay. Which saves you tons of money in retraining people. Growing up in Southern California, Costco and In-n-out were the pinnacle of jobs for high schoolers to get. We all wanted them, but they were rarely hiring because people stayed. McDonald’s and Walmart, always had openings because they paid their people the bare minimum and ran their people into the ground.
I was hired by In’N’Out at 16 with no experience into a brand new restaurant. I was kind of (read: definitely) a shithead in school and at home, but I truly respected my workplace.
There was no room for anything but wholesomeness from day one of training when the store manager called us into his office one by one to measure our feet (both of them, in case our feet weren’t the same size) so he could buy us shoes. Corporate didn’t buy them. He did personally.
He told us that when he was a new hire at 18 and couldn’t afford good non-slip shoes his store manager called him in to the office and asked if he’d rather get a write up for not being appropriately attired or let the guy buy him a pair of shoes.
The SM measured his feet and a few days later he was allowed to get back to work with safe and comfortable footwear. That gesture of good will made him feel valued, safe, and respected at work.
He wanted us to feel the same way. He was not our “friend.” He was not our “boss.” He was our manager. He said his role on the team was to make sure everyone had everything they needed to perform at our best. Sometimes that meant he was taking orders or flipping burgers or cutting fries (he was a BEAST with the potato press) or cleaning the lobby, but mostly he was in his office doing admin work and the door was only closed when one of us needed to speak with him privately.
He paid his manager back when he could and gave us all the option to do the same. Almost everyone did; a handful couldn’t. The rest of the team pitched in. How can you be a shithead at work when you and everyone you work with has the best soles?
buttsmacks_anonymous on May 17th, 2021 at 01:15 UTC »
In n Out is a fucking role model for how businesses should be run. Been there hundreds of times, it's always banging, and i've never had an order be wrong. Pinnacle of efficiency, service, and price point.
okay1stofall on May 17th, 2021 at 01:45 UTC »
Costco has proven that you can not only pay workers a fair wage, but offer benefits and still turn a great profit. The main things businesses don’t think about is how expensive it is to constantly replace workers. If you treat your workers fairly, they stay. Which saves you tons of money in retraining people. Growing up in Southern California, Costco and In-n-out were the pinnacle of jobs for high schoolers to get. We all wanted them, but they were rarely hiring because people stayed. McDonald’s and Walmart, always had openings because they paid their people the bare minimum and ran their people into the ground.
SirFrankPork on May 17th, 2021 at 04:41 UTC »
I was hired by In’N’Out at 16 with no experience into a brand new restaurant. I was kind of (read: definitely) a shithead in school and at home, but I truly respected my workplace.
There was no room for anything but wholesomeness from day one of training when the store manager called us into his office one by one to measure our feet (both of them, in case our feet weren’t the same size) so he could buy us shoes. Corporate didn’t buy them. He did personally.
He told us that when he was a new hire at 18 and couldn’t afford good non-slip shoes his store manager called him in to the office and asked if he’d rather get a write up for not being appropriately attired or let the guy buy him a pair of shoes.
The SM measured his feet and a few days later he was allowed to get back to work with safe and comfortable footwear. That gesture of good will made him feel valued, safe, and respected at work.
He wanted us to feel the same way. He was not our “friend.” He was not our “boss.” He was our manager. He said his role on the team was to make sure everyone had everything they needed to perform at our best. Sometimes that meant he was taking orders or flipping burgers or cutting fries (he was a BEAST with the potato press) or cleaning the lobby, but mostly he was in his office doing admin work and the door was only closed when one of us needed to speak with him privately.
He paid his manager back when he could and gave us all the option to do the same. Almost everyone did; a handful couldn’t. The rest of the team pitched in. How can you be a shithead at work when you and everyone you work with has the best soles?