As Texas struggles to recover from a deep freeze that has killed dozens, some customers in Texas like Upshaw are facing unprecedented price hikes in their energy bills as a result of the recent snow storm.
Texas officials say they are investigating.
Texas' utility regulator, Public Utility Commission of Texas (PUCT), said Saturday that it is investigating "the factors that combined with the devastating winter weather to disrupt the flow of power to millions of Texas homes.".
Texas Gov. Greg Abbott is convening an emergency meeting to look into the situation, he said in a statement.
One energy company called Griddy suggested that their customers look for another provider if the prices were too high.
But with the winter storm wreaking havoc on Texas' power grid, Griddy's pricing shot up.
"Texans have gone through enough hardship during this winter storm without having to worry about unexpected additional energy costs," Commissioner Wayne Christian said in the statement. »