Brianthelion83 on January 14th, 2021 at 11:57 UTC »
Little old lady customer of ours, last did the oil change on her 2001 Taurus with 14k miles about 8 months ago and exactly 23 miles ago.
Tried to explain to her she doesn’t need it but she insisted, she does not want to break down.
vortex_ring_state on January 14th, 2021 at 12:21 UTC »
"Don't try to down-sell me, just change the oil."
unloaded_spoon on January 14th, 2021 at 14:14 UTC »
Used to do these for our elderly clients. I think they enjoyed chatting with the owner and other customers over a cup of coffee. Seems like the oil change was just a reason to get out of the house and do something.
Brianthelion83 on January 14th, 2021 at 11:57 UTC »
Little old lady customer of ours, last did the oil change on her 2001 Taurus with 14k miles about 8 months ago and exactly 23 miles ago.
Tried to explain to her she doesn’t need it but she insisted, she does not want to break down.
vortex_ring_state on January 14th, 2021 at 12:21 UTC »
"Don't try to down-sell me, just change the oil."
unloaded_spoon on January 14th, 2021 at 14:14 UTC »
Used to do these for our elderly clients. I think they enjoyed chatting with the owner and other customers over a cup of coffee. Seems like the oil change was just a reason to get out of the house and do something.