Today's the day YouTube is killing its "Community Contributions" feature for videos, which let content creators crowdsource captions and subtitles for their videos. YouTube announced the move back in July, which triggered a community outcry from the deaf, hard of hearing, and fans of foreign media, but it does not sound like the company is relenting. In one of Google's all-time, poor-timing decisions, YouTube is killing the feature just two days after the International Week of the Deaf, which is the last full week in September.
Once enabled by a channel owner, the Community Contributions feature would let viewers caption or translate a video and submit it to the channel for approval. YouTube currently offers machine-transcribed subtitles that are often full of errors, and if you also need YouTube to take a second pass at the subtitles for machine translation, they've probably lost all meaning by the time they hit your screen. The Community Caption feature would load up those machine-written subtitles as a starting point and allow the user to make corrections and add text that the machine transcription doesn't handle well, like transcribed sound cues for the deaf and hard of hearing.
YouTube says it's killing crowd-source subtitles due to spam and low usage. "While we hoped Community Contributions would be a wide-scale, community-driven source of quality translations for Creators," the company wrote, "it's rarely used and people continue to report spam and abuse." The community does not seem to agree with this assessment, since a petition immediately popped up asking YouTube to reconsider, and so far a half-million people have signed. "Removing community captions locks so many viewers out of the experience," the petition reads. "Community captions ensured that many videos were accessible that otherwise would not be."
Instead of the free, in-house solution YouTube already built and doesn't want to keep running, the company's shutdown post pushes users to paid, third-party alternatives like Amara.org. YouTube says that because "many of you rely on community captions," (what happened to the low usage?) "YouTube will be covering the cost of a 6 month subscription of Amara.org for all creators who have used the Community Contribution feature for at least 3 videos in the last 60 days."
Listing image by Rego Korosi / Flickr
qabadai on September 28th, 2020 at 21:35 UTC »
It’s a weird move because everybody likes captions. Netflix fought in court to not have to have them (and lost) and it turns out they’re extremely popular even amongst the abled.
larrythefatcat on September 28th, 2020 at 20:59 UTC »
I've also noticed that any profanities in auto-generated captions are now replaced with [ __ ] in the last few weeks.
Why not make that it an option to uncensor for the deaf, hard-of-hearing, ESL, or the English-speaking hearing who just want to watch videos at low/no-volume and want to see the full transcription? Or are they planning on auto-censoring audible profanity across the platform soon?
HapaKappa on September 28th, 2020 at 20:04 UTC »
Out of curiosity, what is the whole rationale behind the removal of crowd sourced captions? Being someone who watches tons of foreign videos and being completely dependent on them, this would really throw a wrench in things for me and it is quite infuriating tbqh
Was there some big problem with captioning that blew up into something really bad? Or did a third party professional company offer to do captioning for a hefty sum?