My mom surprised me with an a delivery of my favorite pizza & ice cream from Ohio to LA for my birthday. She packed it in a cooler on ice & shipped via UPS for $350+ so it could be delivered next day during my birthday party. UPS lost the package for 2 days and delivered on the 3rd - refused refund.

Image from preview.redd.it and submitted by Shibbroni
image showing My mom surprised me with an a delivery of my favorite pizza & ice cream from Ohio to LA for my birthday. She packed it in a cooler on ice & shipped via UPS for $350+ so it could be delivered next day during my birthday party. UPS lost the package for 2 days and delivered on the 3rd - refused refund.

The_names_Jay on July 29th, 2020 at 16:50 UTC »

How can they refuse a refund if it was their fault

Toughduck48 on July 29th, 2020 at 17:02 UTC »

We used UPS red once and the package was a week late. We called the support line. The lady said it’s guaranteed unless it doesn’t make it. That’s literally what she said. I think she just tripped over her words but we still joke about it years later.

sensual_baboon on July 29th, 2020 at 18:06 UTC »

Looked at the pic before reading the title and thought you got a donor heart for your birthday in the mail...