ShinmaOC on April 14th, 2020 at 21:54 UTC »
I used to joke about wait times with my fellow CSR slaves at Wally World, because a customer's perception of time warps to their level of frustration.
"I've been waiting in this line for 40 minutes!" "What?? You've been in line for three hours??" "I know! I can't believe it's been 5 days already!"
znl492 on April 14th, 2020 at 22:05 UTC »
I also work at an essential call center. Send help.
Mythleaf on April 15th, 2020 at 00:30 UTC »
I work in a bank call center, I've spent a lot of time apologizing for long waits, for mundane things like "what is my balance?" that could be checked several other ways that don't require waiting for me.
ShinmaOC on April 14th, 2020 at 21:54 UTC »
I used to joke about wait times with my fellow CSR slaves at Wally World, because a customer's perception of time warps to their level of frustration.
"I've been waiting in this line for 40 minutes!" "What?? You've been in line for three hours??" "I know! I can't believe it's been 5 days already!"
znl492 on April 14th, 2020 at 22:05 UTC »
I also work at an essential call center. Send help.
Mythleaf on April 15th, 2020 at 00:30 UTC »
I work in a bank call center, I've spent a lot of time apologizing for long waits, for mundane things like "what is my balance?" that could be checked several other ways that don't require waiting for me.