(CNN) When Satchel Smith's father dropped him off for his shift at Homewood Suites in Beaumont, Texas, he expected the day to be like any other: He'd start at 3 p.m. and leave around 11 p.m. that night.
That was until Tropical Storm-turned-Depression Imelda unleashed torrential flooding that trapped him and 90 other guests inside the hotel.
For 32 hours, beginning Wednesday afternoon, the 21-year-old was the hotel's only employee. But to the guests who relied on him for nearly two days, he's a hero.
Angela Chandler, a hotel guest, praised Smith's composure in a post on Facebook, where it's been shared more than 13,000 times. While flooded roads kept his co-workers from getting to work, she wrote, Smith served guests alone.
"He has manned the phones, answered each of our questions, ensured that we have had a hot cup of coffee or tea, and helped serve us a hot breakfast," Chandler wrote. "He has handled this situation with grace, kindness, and a beautiful smile on his face."
blister333 on September 23rd, 2019 at 01:56 UTC »
Someone's eating continental breakfast for free !
FSchmertz on September 22nd, 2019 at 23:25 UTC »
What folks should really do is chip in and buy him a new car. Apparently his was destroyed in the flood.
If someone starts a go fund me, please post the link!
Jeffery_G on September 22nd, 2019 at 22:28 UTC »
Gift certificate for Denny’s!