Apple CEO Tim Cook says digital privacy 'has become a crisis'

Authored by businessinsider.com and submitted by mvea

Apple CEO Tim Cook called online privacy a "crisis" in an interview with ABC News, reaffirming the company's stance on privacy as companies like Facebook and Google have come under increased scrutiny regarding their handling of consumer data.

"Privacy in itself has become a crisis," Cook told ABC's Diane Sawyer. "It's of that proportion — a crisis."

Unlike companies such as Google and Facebook, Apple's business isn't focused on advertising, and therefore it does not benefit from collecting data to improve ad targeting.

"You are not our product," he said. "Our products are iPhones and iPads. We treasure your data. We wanna help you keep it private and keep it safe."

Cook cited the vast amount of personal information available online when explaining why privacy has become such an important issue to address. "The people who track on the internet know a lot more about you than if somebody's looking in your window," he said. "A lot more."

Read more: Apple says products like the Apple Watch and AirPods are doing so well, its wearables business is as big as a Fortune 200 company

Cook is known to be a vocal advocate for consumer privacy. In January, he published an op-ed in Time calling for government regulation that would make it more difficult for companies to collect data while providing more transparency for consumers. He also urged for a crackdown on data brokers that transfer consumer data between companies. Before that, he appeared on Vice News Tonight and voiced his support for government regulation.

Apple doesn't benefit from gathering data about consumers, as companies with booming advertising businesses would. But it does make money from its partnership with Google that secures its search engine as the default on the iPhone's Safari browser. Apple and Google haven't disclosed the terms of their agreement, but Goldman Sachs analysts estimated in September that Google could pay Apple as much as $12 billion in 2019.

Sawyer pointed out that Apple profits from its deal with Google, which has come under scrutiny regarding its data collection policies and privacy concerns. Cook said it works with Google "because we believe it's the best browser."

Although Cook described privacy as a crisis, he added that he believes it's a "fixable" problem. "And we just have to, like we've done every other point in time, when we get together it's amazing what we can do. And we very much are an ally in that fight."

Cook also addressed the mounting concerns about screen time in his interview with ABC News, saying he doesn't want consumers using their iPhones too much. "But I don't want you using the product a lot," he said. "In fact, if you're using it a lot, there's probably something we should do to make your use more productive."

The comments come after a report from The New York Times found that Apple had removed apps that help parents manage screen time from the App Store following the release of its own screen time management feature for the iPhone in September. Apple then published a statement saying it removed those apps because they were using a technology known as mobile device management, or MDM, that's intended for businesses that need to handle sensitive data on employee devices.

Cook told ABC News he's open to suggestions from parents when it come to screen time management and parental controls, saying that it's "something that we together need to fix."

louievettel on May 5th, 2019 at 14:15 UTC »

He's obviously going to harp on this since it's about the last thing apple is head and shoulders above everyone else.

driverofracecars on May 5th, 2019 at 11:50 UTC »

Man, if one phone maker would go all in on maintaining user privacy, they could make off with the bank. I won't pay $1000 for a phone, but I would pay $1000 for a secure phone from a company I trust won't sell my data or install backdoors for government agencies.

I guess it would boil down whether they get more money from selling your data or if the increased sales from greater security offset the data sales.

SlimLazyHomer on May 5th, 2019 at 10:29 UTC »

How about policing the apps in the apps store that take and sell every bit of data from your phone? If the revenue model and user terms say they are taking data above and beyond that which is required to run the app, they can be excluded from the App Store. Apple kicks apps out for lots of other, more ridiculous reasons.