Epic Store and 12% cut

Authored by resetera.com and submitted by BrotherSwaggsly

Big point that Epic is using for pushing their Store (beside exclusives) is 12%/88% split. That really is amazing and it is great for developers. But (there is always but in life) unfortunately that 12% doesn't come for free. In this case it comes for free for developers and Epic but customers who decide to use payment methods that are not "industry norm" , according to Epic, Will need to cover payment fees.As you can see Epic is not hiding that. Now let's see how high those fees. Based on supported payment methods they could range from 5 to 7%And then we have cases for yet unsupported methods that can go up to 25%Then we have info from Valve presented at this years GDC where they revealed that almost 90% payments in Asia alone come from non standard payment methods. Unfortunately they didn't reveal exact cut but Valve supports over 100 payment methods so fees for those probably vary a lot. What we know is that one of the more popular payment methods in Asia is cash, and specially Steam Wallet Cards (we have data only for Asia but from roaming around the reddit and forums you can notice that it is very popular payment method in many other countries where PayPal or CC is not used that much). And those cards as you can see cost Valve 10-15% (as far as i know that is more-less standard rate for any Wallet Card). So based on this data Epic Store simply can't afford to include some of these payment methods with 12% cut and as we can see many markets ask for those payment methods ( please watch Valve GDC presentation about doing business in emerging markets ).So as you can see that is one example of what it costs to lower Store cut that much. But there is another one. Second thing are 3rd party key sellers like GMG, Humble Bundle, Voidu, Fanatical... And this has 2 things attached to itself. First thing is that at 12% Epic needs all money they can get to run a store, but if games from Epic Store are sold elsewhere for lower price (3rd party key sellers can lower their cut even more) and they are selling well (based on Steam Reviews for recent big games 20-50% Reviews are coming from users who bought game outside Steam) they could be in trouble. If 30% of total buyers buy game outside of Epic Store technically Epic is getting 8%. And according to Tim Sweeney that is enough to cover costs, but if you are running business you need profit. So Epic has a choice either to start charging developers for keys as they are doing for now limit sales to one store (Humble Bundle) or don't allow sales outside their store.Second thing regarding 3rd party key sellers is actual discount. Right now that 30% cut allows many 3rd party key sellers to drop the price up to 25% for pre-orders and day 1 purchases. That of course attracts huge amount of customers and as we could see before that is something that Epic really can't afford to allow. So as consequence if those stores get to sell Epic Store keys they will probably be limited how big discounts they can offer (something like GMG and their PlayStation offers that are max 7% off if i remember correctly).As you can see 12% really is awesome deal for developers but it comes with huge cost for many customers. As much as it is great to support developers customers will in most cases look themselves first (that is their right after all). And this could lead to potential issue. But that doesn't mean that Valve can't lower their cut (as we could see they can and they did based on amount of money game generated ). But even that can be improved, they probably still have a bit more room to do something. But based on data we have today 12% that Epic asks for is not good middle ground between developer needs and what customers are looking for.If mods thing that this is not worth discussing or that i didn't covered it well, feel free to lock the thread.

Jc36 on April 9th, 2019 at 12:19 UTC »

In India Steam not only supports around 7-8 domestic payment methods with high overhead, it also supports Cash On Delivery. You buy the game and select this option, they will send a guy over to your house to collect the cash, who will then confirm the receipt and the game will be added to your library. The entire overhead of sending people, collecting cash, verifying payment from agency is eaten by Steam.

We like to circlejerk about how does another launcher matter but the fact remains that in emerging markets Steam is the only platform willing to work with local payment services to ensure wider reach while Epic is content to pass on everything from foreign currency conversion charges to payment processing overhead to consumers.

Streichholzschachtel on April 9th, 2019 at 10:58 UTC »

In Germany its not legal to let the buyer pay transaction costs.

I posted a comment about it a few months ago: https://www.reddit.com/r/pcgaming/comments/af5nsd/epic_store_will_charge_the_payments_methods_on/edw3vie/

Edit: Just to clarify, right now they dont want you to pay fees if you are from Germany except for paysafecard (which is legal). I was under the assumption they did in the past, but I cant proof it. One user here says they never did.

DevilFirePT on April 9th, 2019 at 10:27 UTC »

Upvoted since this is a current issue for many places with no local currency support.

While we might see this happening in the future, similar with how Steam did their region support this is a issue as of now for people where the regional pricing is not enough without local currency support.