Apple continues to downplay the extent of issues of the widely criticized butterfly keyboard, though some "anecdata" finds a more widespread problem.
Apple's ultra-low travel "butterfly keyboard" is facing a reckoning following renewed criticism from the Wall Street Journal, prompting Apple to issue an official apology in late March.
Apple attempted to mitigate this problem in the third-generation butterfly keyboards.
Apple has faced a consistent stream of criticism for the keyboards, which were first introduced with the Retina MacBook in 2015.
A group of aggrieved customers filed a class action lawsuit against Apple in May over the keyboards.
In June 2018, Apple introduced a keyboard repair program, which covers repairs for MacBooks with malfunctioning keyboards up to four years from the purchase date.
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