A Tennessee woman has been awarded nearly half a million dollars after a furniture company illegally hounded her with hundreds of robocalls, sometimes more than 10 times per day, even after she asked them to no longer contact her, per court records.
Furniture chain Conn’s began contacting Veronica Davis in September of 2015, according to a court filing, about a month after she purchased furniture from its Memphis store that she was to pay off in monthly installments.
Despite this grace period, the company repeatedly spammed Davis between the day her payment was due and the end of the extension using an automatic telephone dialing system (ATDS).
According to court records, Davis revoked her consent for the company to contact her in March 2017.
The company did not immediately respond to a request for comment.
The thing to recognize, Kerney noted, is that the company would not have violated the TCPA if it had used a human representative to manually contact her.
It’s a good thing to keep in mind if you find that you too are being spammed with robocalls calls (and lord knows you probably are). »