Microsoft Admits Normal Windows 10 Users Are 'Testing' Unstable Updates

Authored by forbes.com and submitted by mixplate

Remember when Microsoft's disastrous Windows 10 October Update removed entire user folders like documents and photos? Or the Surface Book 2 owners who had their systems rendered useless from update KB4467682? This happened because users were manually checking for updates and not waiting for the update to get automatically triggered. Why is this a big deal? Because the average Windows user believes that's a safe way to get their system updates as soon as possible. Unfortunately, it's the exact opposite, and Microsoft's Corporate President for Windows has admitted it in a recent blog post.

First a brief explainer on the release cadence of Windows Updates. Each month Microsoft releases three batches of updates. The second Tuesday of each month (also known as "Patch Tuesday") is a quality update that includes security and non-security fixes. Microsoft labels these as "B" releases.

However, Microsoft also issues optional updates during the third and fourth weeks of each month. These are known as "C" and "D" releases. Here's Michael Fortin, Corporate Vice President, Windows, to explain those for you:

"These are preview releases, primarily for commercial customers and advanced users “seeking” updates. These updates have only non-security fixes. The intent of these releases is to provide visibility into, and enable testing of, the non-security fixes that will be included in the next Update Tuesday release. Advanced users can access the “C” and “D” releases by navigating to Settings > Update & Security > Windows Update and clicking the “Check for updates” box."

I wonder how many of the 700 million Windows 10 users don't realize they are potential "seekers," which effectively translates to beta-testers. Certainly those folks who tried to get the latest updates for their PCs by manually initiating the process, only to have documents wiped out of existence or flagship Microsoft laptops broken didn't realize it.

This doesn't mean these updates are completely untested. Quite the opposite. But they've proven to be repeatedly problematic.

As Chris Hoffman at How-To Geek points out, "at the very least, Microsoft needs to provide a warning before Windows 10 users click the 'Check for updates' button. Don’t warn people in blog posts that only advanced users will read." This option simply shouldn't exist unless users go through a carefully-worded opt-in procedure for these "C" and "D" updates, complete with explicit warnings.

It bears repeating: this is why I ditched Windows. Read how Ubuntu Linux updates your PC, and why it's so much safer and more elegant.

Want to chat about this article or Linux in general? Reach out to me on Facebook and Twitter at @KillYourFM.

CorerMaximus on December 13rd, 2018 at 05:19 UTC »

Running Windows 10 Enterprise- disabled the ability for my machine to restart itself through the group policy, and left it idling by; returned to it a few hours later and was greeted with this-

Windows is a service and updates are a normal part of keeping it running smoothly

followed by some nonsense about restarting itself. This is on enterprise mind you, with me having explicitly told it not to allow itself to do just that... Christ Microsoft...

AbsoZed on December 13rd, 2018 at 03:01 UTC »

Isn't this exactly what the "Insider" program was meant to do?

I don't understand why Microsoft has lost the knowledge that enterprises simply cannot be testing new, unstable versions of software.

It kills productivity for the end users and the supporting staff alike.

I don't care how agile you want to be with your releases, a key portion of agile is 'Running code', and that seems to have been lost somewhere along the pipeline.

Edit: I have no clue if they're using Agile, but the focus certainly seems to be on quicker release of features, much like a DevOps/Agile approach. The testing issue remains.

StrangeCharmVote on December 13rd, 2018 at 00:39 UTC »

They pretty much admitted this on launch day when they said pro users would get updates on a delayed schedule to account for patch stability.

Why is this news to anyone?