Banned from the local bus for not giving up my seat. : legaladvice

in a bit of a rush today so im just going to copy the story from my r/amitheasshole post: here

I used to take the bus daily to get to work. Not a big deal, I'd just mind my own business, sit wherever there is the least amount of people.

But every thursday was awful. Every single thursday at the stop after i get on, a giant crowd of what i assume to be the mentally challenged kids from the local school would ride the bus too, about 7 or 8 with the woman i assumed was watching over them. Still, generally not an issue because I'd just put my earbuds in and stay in my own space.

But this bus company was not reliable. We have a nice, modern bus that could sit probably 15 people. One day, a little school bus came instead. It had 9 seats. Since that point, it was basically up to chance whether or not the big bus came. So you can see the issue when the bus rolls up to the stop and there isnt enough seats.

I have a heart condition, and moderately severe muscular dystrophy. Considering the 15 minute walk to the bus stop, I needed that time to sit down. So, that's what I was doing, as always.

The group gets on the bus, I've got my eyes shut with my music playing when the woman in charge taps on my shoulder. I look and she looks pissed, notioning to one of the younger ones, crying because he didn't have a seat. I take out my earbuds and she says to me that I need to give up my seat. The other people that were on the bus already were older than me, and when I tell her I need it she says that I need to respect 'my elders' and do what she says. I try my best to explain that medically I can't stand the entire ride and she gets upset with me and says I'm making it up and 'ignoring her' (i had headphones on when she was trying to talk to me i guess). So after a couple minutes of this I snap and tell her that he can stand and respect me as I'm older than him and that one of the other kids can give him their seat if it's so important. She gives me a look like I just murdered her cat and stops bothering me.

Two days later when I tried to get on the bus I was told I was banned from the service.

When I called them they said that it's a part of their policy that the "fully abled" must give up their seats to those that aren't. I explained the medical reasons I needed it and was simply told I have a lower priority because I'm "fully functional" and the boy in question wasn't, even though it was just mentally as far as I ever knew. He ended up standing the entire ride and it didn't seem to effect him as far as I know, but I feel like making a mentally handicapped child cry makes me the asshole.

On my original post it was suggested a lot that I make a post here. I live in Ontario, Canada. I don't have a lawyer but my mom has one she said would help me out, though he is currently out of town. I know almost nothing about the legality of what happened.

Anyway that's why I'm here for help. Am I in the right to sue? For how much? I don't know much about the legality of the situation and in general don't study law.

EDIT: There's a lot of responses on here so I'm sorry if I don't get to everyone, but for now I will pursue u/andthatswhathappened's advice and call the Ontario Human Rights Legal Support Center on Monday. Thanks everyone. I'll still be accepting further advice if there is more I should do though obviously I can't chase after compensation through more than one place.