"County Fire has experienced throttling by its ISP, Verizon," Santa Clara County Fire Chief Anthony Bowden wrote in a declaration.
Santa Clara Fire paid Verizon for "unlimited" data but suffered from heavy throttling until the department paid Verizon more, according to Bowden's declaration and emails between the fire department and Verizon that were submitted as evidence.
"In the midst of our response to the Mendocino Complex Fire, County Fire discovered the data connection for OES 5262 was being throttled by Verizon, and data rates had been reduced to 1/200, or less, than the previous speeds," Bowden wrote.
My Information Technology staff communicated directly with Verizon via email about the throttling, requesting it be immediately lifted for public safety purposes.".
Verizon also noted that the fire department purchased a data service plan that is slowed down after a data usage threshold is reached.
While fire department personnel thought they were already paying for "truly" unlimited data, Verizon said they weren't.
All unlimited data plans offered by Verizon have some sort of data throttling built-in, including the $39.99 plan. »