“At a time when consumers are highly dissatisfied with their communications companies, this abrupt change in policy troubles us,” the congressmen wrote.
The fee for a formal complaint isn’t new, but under these rules, it’s the only option to get your opinion to the FCC’s staff.
The Commission’s docket called this move an attempt at streamlining and consolidating “the procedural rules governing formal complaints.”
But the procedure has the potential to shut out the voices of consumers when it comes to telecommunications-involved issues.
Last December’s notice of proposed rule-making regarding rolling back the 2015 Open Internet Order received over 20 million comments from advocacy groups and consumers.
Without the FCC addressing those issues, consumers would be left to wrangle with massive telecommunication corporations on their own, or pay a hefty fee to the FCC.
The vote will be held on Thursday during the commission’s Open Meeting, along with a slew of other measures. »