Moreover, he maintains that the company neglected to upgrade its own services at the same time it was negotiating new contracts with both Netflix and Riot Games.
Schneiderman is seeking damages on behalf of hundreds of thousands of consumers who experienced poor performance generally, and specifically with regard to Netflix streaming services and Riot’s flagship League of Legends game.
In a scathing, 87-page complaint released on Feb. 1, Schneiderman maintains that the internet service provider is still engaged in “fraudulent and deceptive practices.”
The matter is complicated by the fact that TWC merged with Charter Communications, a deal that cost a reported $65 billion and created the nation’s second largest cable provider.
The claim hinges on data from both Netflix and Riot Games.
First, Schneiderman maintains that Spectrum leased internet modems and wireless routers that it knew were incapable of providing the advertised speeds.
Once Netflix and Riot Games agreed to pay Spectrum for access to its customers, performance improved. »